Simon and Ava discuss perceptions of conflict and how our thoughts and feelings about conflict impact our response.
In our first episode, Ava and Simon discuss conflict in the workplace.
In it we discuss Brené Brown’s finding from data that those who have a high level of resilience approached those difficult conversations by beginning with a sentence such as , “The story I’m telling myself is…” See Her book ‘Dare to Lead’ or her .Netflix special: https://www.netflix.com/title/81010166
Link to David Rock’s scarf model can be found on: https://davidrock.net/publications/ . The article, “SCARF: A brain based model for collaborating and influencing others’ (2008) is a useful reference.