In our first episode, Ava and Simon discuss conflict in the workplace.

In it we discuss Brené Brown’s finding from data that those who have a high level of resilience approached those difficult conversations by beginning with a sentence such as , “The story I’m telling myself is…” See Her book ‘Dare to Lead’ or her .Netflix special: https://www.netflix.com/title/81010166

Link to David Rock’s scarf model can be found on: https://davidrock.net/publications/ . The article, “SCARF: A brain based model for collaborating and influencing others’ (2008) is a useful reference.