Richard Branson on Work-Life Balance →

If I do topple off the tightrope, overwhelmed with work, I like to get my head back in the game by going kitesurfing. Secondary to being with my family, I am most happy when I am kitesurfing. Kiting helps me to clear my head.

Being aware and having a clear plan or strategy when starting to feeling overwhelmed with work means you have options to avoid explosion or implosion.

Key Habits of Top Mediators →

The International Chamber of Commerce (ICC) has some great guidelines on what top mediators do to make sure their mediations are successful.

  • Gain a certain level of knowledge about the history and nature of the dispute.

  • Establish a positive and open atmosphere.

  • Quickly understand the essence of the conflict.

  • Be completely neutral and impartial and convey that to each of the parties.

  • Patience and perseverance.