Key Habits of Top Mediators

The International Chamber of Commerce (ICC) has some great guidelines on what top mediators do to make sure their mediations are successful.

  • Gain a certain level of knowledge about the history and nature of the dispute.

  • Establish a positive and open atmosphere.

  • Quickly understand the essence of the conflict.

  • Be completely neutral and impartial and convey that to each of the parties.

  • Patience and perseverance.